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AFTER SALES SERVICES

Italgreen Care Maintenance Program

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Extraordinary maintenance

Italgreen's technical sales staff do not end their work at the delivery of the field, but continue to assist the customer. In fact, the Italgreen Care maintenance program assures the customer of a four-year program of extraordinary maintenance as required by the current LND regulations. In addition to including as a free gift a Customer Kit for use and routine maintenance, it also allows the extension of the warranty on the newly built field. If, on the other hand, the facility has already been in operation for some time, Italgreen offers different solutions of Extraordinary Maintenance interventions in order to bring the field back to its initial performance; a single intervention or a multi-year program of interventions can be envisaged.

Upon activation of the Italgreen Care program or Extraordinary Maintenance intervention, Italgreen instructs the technicians and/or managers of the sports club with training necessary to properly carry out routine maintenance and cleaning of the field.

In this way, with the training of the sports club's technicians and with the activation of the program or maintenance intervention, the technical and performance characteristics of the facility built are preserved to the fullest, so that the customer is guaranteed to keep the facility in perfect shape for an excellent return on investment; in addition, proper maintenance minimizes the risk of injury by athletes.

Secondly, proper maintenance will meet the binding requirements to obtaining homologation in the field, where required, possibly even with the replacement of material that no longer complies with homologation (protections on the turnbuckle tubes, protections on the obstacles on the field, etc.).

The operations that will be carried out for extraordinary maintenance are listed below:

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YEARS ON THE FIELD.
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PRODUCTION SITES
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MANNED COUNTRIES
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FIELDS REALIZED

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  • Checking for flatness. (presence of existing depressions and bumps).
  • Checking for cleavage of sheeting and signage, including penalty discs and bezels.
  • Checking the thickness of the infill. (The height of loose pile by checking it in several places on the field with more regard to midfield and goalkeeper areas)
  • Checking the thickness of the yarn. (Abnormal deterioration)
  • Checking measurements of signage.
  • Obstacle check. (ruined protections or new obstacles present in the out of the field)

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  • Cleaning the surface of contaminants by blowing (leaves, seeds, dust and litter).
  • Repair of any cleavage of sheets and signage, including penalty discs and bezels.
  • Brushing / harrowing with appropriate machinery to make the distribution of the present clog homogeneous.
  • Eventual disking of the existing clog in the mat by deep harrowing.
  • Eventual laying of the infill material.
  • Repeated brushing to equalize the previously placed performance infill.
  • Inspection and cleaning of the drainage system (channels, manholes and sump) with on-site accumulation of the resulting material

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  • Photographic documentation of the intervention with special regard to reporting for LND prescriptions including:
    • Decompaction
    • Laying of infill
    • Laying of tensioner pipes
    • Fixing bumps, depressions
    • Clearing and replacement of signage
    • Yarn condition (possibly with video)
  • Completion of the report regarding the intervention and signature of the construction worker and the client.
  • Completion of ITG care coupon, if any: client copy and copy to be returned.

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Sanitization
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As for what concerns the maintenance of the field, Italgreen's technical sales staff does not end its work at the delivery of the field, but continues to assist the customer also with regard to the sanitization of the surfaces as required by the current LND regulations. In fact, for the protection of the health of the users of the fields, the LND Regulations stipulate that artificial turf playing fields must undergo periodic sanitization treatments, indicating in 2 months the time limit between one intervention and the next.
Therefore, Italgreen's staff wants to offer an optimal service that firstly protects the health of the users of sports fields, especially girls and teenagers, and secondly makes sports facilities healthy, safe and contaminant-free gathering places.
Italgreen therefore proposes two distinct solutions for proceeding with sanitization, the first is the supply of the product for use independently by the customer, providing all the useful indications for proper sanitization; while the second solution is the supply and installation of the product in correspondence with a maintenance intervention in order to be able to act first with a cleaning from coarse contaminants with harrowing and brushing and later with sanitization with sanitizing product.
Regarding the regulatory aspect, it is recalled that in Art. 30 of the Liquidity Decree 08.04.2020, the tax credit already established in Art. 64 of the Decree Law of 17.03.2020 (which referred only to sanitization expenses) is extended, and in particular:
Tax credit forthe purchase of protective devices in work places (Art. 30) The tax credit for sanitization of workplaces also applies to expenses incurred in 2020 for the purchase of personal protective equipment (so-called PPE) and other safety devices designed to protect workers and ensure interpersonal safety distance. Specifically, this credit is payable to the extent of 50 percent of expenses, up to a maximum of 20,000 euros.

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Assistance for re-homologation LND

The Italgreen team, thanks to many years of experience, also supports and directs its clients in the decisive stages of obtaining periodic field reomologs as required by LND and FIFA regulations with all the necessary bureaucratic as well as operational support. For the bureaucratic aspects, support is provided both in filling out forms and in providing missing documentation. Instead, for the operational part, Italgreen provides targeted inspections to assess any arrangements to be implemented in order to have the field in shape to pass the tests.

Download our information document:Excerpt from LND regulations.

SNEF Lambrone Sports Center - Pusiano (CO) - ITALY
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